Customer care team

The team are situated at both Basingstoke and Winchester and are here to

• listen to your comments on local health services
• take action to address your concerns
• support you in dealing with issues about NHS care
• provide advice and information about local health services
• refer you to an external organisation where appropriate

The team can be contacted by:

• Telephone on 01256 486766
• E-mail customercare@hhft.nhs.uk
• In person at Basingstoke and North Hampshire Hospital and Royal Hampshire County Hospital
• Writing to us at Customer Care Office, Basingstoke and North Hampshire Hospital, Aldermaston Road, Basingstoke, RG24 9NA
• Asking a member of staff to contact us on your behalf

In addition, the chief executive of Hampshire Hospitals NHS Foundation Trust can be contacted at:

Basingstoke and North Hampshire Hospital, Aldermaston Road, Basingstoke, Hampshire, RG24 9NA

Tel: 01256 473202