We know that hospital visiting increases the risk of infection to inpatients. Please help us to keep your loved ones as safe as possible.
Planning your visit
We ask that you only visit if it is essential. Please note that we have separate guidance available about visiting patients at the end of their life.
Even if your visit is essential, you may not be able to visit every day and the length of your visit may vary.
Visits must be booked in advance by contacting the nurse in charge of the ward. Visits are only permitted if essential or on compassionate grounds. If you arrive without having first agreed a time and date with the nurse in charge of the ward, we will ask you to return home.
Do NOT visit if you have:
To help control the virus and for the safety of patients, staff and other visitors, please do not bring:
When you enter the hospital building
When you enter the ward
Please note that ward staff will be wearing personal protective equipment (PPE) and there may be clear Perspex screens between individual bed spaces.
Maternity services visiting
For more information, visit our maternity services page.
After your visit
We strongly recommend that once home, you remove the clothes you were wearing and wash them separately at 60°C or higher.
Alternatives to visiting in person
Many of our wards have iPads and we can help patients to connect with their loved ones via virtual visits.
We also offer a messaging service via our website at https://hampshirehospitals.nhs.uk/patients-visitors/stay-touch-messaging-service
Support for your loved one
Our chaplaincy team are available 24 hours a day, seven days a week by phone 01256 314901 (Basingstoke patients) or 01962 824906 (Andover and Winchester patients), or via email at firstname.lastname@example.org
updated 3 December 2020