We know that hospital visiting increases the risk of infection to inpatients. Please help us to keep your loved ones as safe as possible.

Visiting guidance 

As of Tuesday 14 June, two visitors are allowed per patient at any one time. It is important that you contact the ward beforehand to check that visiting is still possible. Visits from children under 12 are not permitted, except in maternity or where a patient is receiving palliative or end of life care. 

All visitors need to follow strict infection control guidance at all times when on-site. This includes wearing a hospital-provided surgical facemask when entering the ward or department. Hand sanitiser and surgical facemasks are available throughout the hospital sites. 

This guidance does not affect maternity services where birthing partners are already permitted, or for patients receiving palliative or end-of-life care.

If you feel unwell or are displaying any COVID-19 or norovirus symptoms (see below for a list of symptoms), please do not visit the hospital. We encourage all visitors to obtain their own supply of lateral flow test kits and to do a test before visiting.

Full details are available in our leaflet, which is also available in large print.  

Please contact the relevant ward or department for more information on visiting times. You can use our A-Z departments services and wards finder or click on our chatbot Bevan at the bottom of the page to help find the service you need.

If your loved one is in hospital with COVID-19

We would encourage you to keep in touch with them in other ways. Please see 'Alternatives to visiting in person' below. 

The only exceptions to this are if the patient:

  • is at the end of their life
  • has a learning disability
  • has dementia
  • is a child.
Planning your visit 

Contact the ward beforehand to check that visiting is still possible. 

Do NOT visit if you have:

  • any COVID-19 symptoms (high temperature, new continuous cough, loss or change in taste or smell, flu symptoms, headache, or if you are feeling unwell)
  • diarrhoea or vomiting. Please wait until you have been clear of symptoms for at least 48 hours
  • tested positive for COVID-19 in the last 10 days
  • had recent contact with a person who tested positive. For further guidance, please visit the government's website.

Maternity services visiting

For more information, visit our maternity services page.

Alternatives to visiting in person

Many of our wards have iPads and we can help patients to connect with their loved ones via virtual visits.

If you would like to send a message to a patient or request a song for them on hospital radio, please visit our Stay In Touch page.

Support for your loved one

Our chaplaincy team are available 24 hours a day, seven days a week by phone 01256 314901 (Basingstoke patients) or 01962 824906 (Andover and Winchester patients), or via email at chaplaincy@hhft.nhs.uk