The Frailty Team at Basingstoke and North Hampshire Hospital provides an inpatient service for people living with frailty. We are predominantly based in The Emergency Department and Acute Assessment Unit but also work across the main general medical wards across the hospital.

What is frailty?

Frailty is a condition that describes a decline in a person’s state of health related to the ageing process. While many older people are living well, an older person living with frailty may lack the reserves to cope with even minor changes in their physical or mental health and wellbeing.  A person’s level of frailty can fluctuate. Small events such as a change in environment or an infection may present a challenge to the frail older person, from which they may or may not recover to their previous function.

Who are we?

We are a team of specialist clinicians who bring a wealth of experience, working in both in the hospital and community setting, with a keen interest and extensive knowledge in the care of the older person living with frailty.

Our aims

  • To support and provide specialist input for frail, older and more vulnerable individuals during their hospital stay.
  • To work together with individuals and their families/carers to create a holistic, person centred care plan that reflects the wishes of the individual.
  • Advocate for our patients.
  • Prevent unnecessary or prolonged stays in hospital.
  • Ensure a smooth transition from hospital to home by providing appropriate support on discharge.

What our service users say about us

“Really can’t put into words how much we appreciate everything you did. Without your help and support I really don’t know what would have happened to my Dad. Dads stay at hospital was an extremely difficult time for all of us, we felt lost and frustrated, you helped us through keeping Dads best interests at heart the whole time. Thank you too for putting together the support package for Dads return home. We will never forget your kindness and we will never be able to thank you enough.”

 

 

“This is a wonderful innovation and my congratulations and thanks go to the team and the hospital management - hopefully your example on how to help people with dementia (and their carers) when they need to go to hospital can be replicated across the country (and globe!).”

 

“Was great, nice to know someone is routing for you.”

Tell us about your experience

If you would like to give the frailty service some feedback or tell us about your stay, please click on the following link for the Friends & Family Survey

If your feedback is directly related to the frailty service, please ensure you reference the word “Frailty” in your survey.