Due to the on-going COVID-19 situation, all open repairs clinics across all sites have been suspended for the foreseeable future. If you have an urgent hearing aid repair, please post it to Basingstoke or Winchester audiology with a return addressed envelope and we will repair it by post. For advice please contact us by email at or call 01962 824437.

Coronavirus Hampshire Helpline: Support for deaf people

This service is for vulnerable people who don't have access to support from families, friends or local community and who need urgent assistance with practical issues.

If you are deaf, you can contact the council by emailing:
or by texting 07507 309322

Please click here to view this information - (video with sign language)


Audiology is the healthcare science profession that provides services for people with problems with their hearing or balance. We carry out hearing tests, provide advice about Tinnitus management, fit NHS hearing aids to adults and children, carry out diagnostic tests of Hearing and Balance function and provide Rehabilitation programmes for patients diagnosed with a Balance dysfunction.

Audiology is closely linked to the department of Ear, Nose and Throat surgery (ENT). We carry out hearing tests on patients attending ENT outpatient clinics and provide further tests of hearing and balance for ENT patients referred by the ENT Consultant.

Contact details

All sites:

01962 824437

Repairs and Maintenance

Please click here for more information on repairs clinics

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